Question 1

Are Audit Workshop courses certified?

Accepted Answer

Audit Workshop is an Exemplar Global Certified Training Provider. Our Foundation, Internal Auditor, and Lead Auditor courses are Exemplar Global Certified Training. Every one of them is assessment based and issues a Certificate of Attainment once you pass the exam, along with an Exemplar Global digital badge. The Skills Workshop is a practical, non certified course and issues a Certificate of Attendance.

Question 2

Why are Audit Workshop courses so affordable?

Accepted Answer

Because we keep our overheads low and pass the saving on to you. Our courses are self paced and delivered fully online, authored and taught directly by an experienced lead auditor, with no classroom hire, no travel, and no middle layers to fund. You get the same Exemplar Global certified training, the same assessed Certificate of Attainment, and the same digital badge, at a price that reflects a lean online model rather than a lower quality one.

Question 3

What does Exemplar Global Certified Training mean for me?

Accepted Answer

Exemplar Global is a leading international personnel certification body for management system auditors. Because Audit Workshop is an Exemplar Global Certified Training Provider, your course is Exemplar Global Certified Training. On passing you receive a Certificate of Attainment and an Exemplar Global digital badge, and Audit Workshop graduates can apply for third party Personnel Certification through Exemplar Global.

Question 4

Which level should I choose: Foundation, Internal Auditor, or Lead Auditor?

Accepted Answer

Foundation builds core knowledge of the standard and is the right starting point if you are new to it. Internal Auditor adds the skills to plan and run internal audits of your own management system. Lead Auditor goes further, preparing you to lead audits, including third party and certification audits. If you are unsure, start with Foundation, or contact us and we will point you to the right level for your goal.

Question 5

Do I need any prior experience or prerequisites?

Accepted Answer

For most courses, no. Our Foundation courses assume no background and start from the basics. Where a course does expect some prior knowledge, that is listed on the course page before you enroll, so you always know what is needed up front.

Question 6

How is a course structured?

Accepted Answer

Each course is made up of learning modules. A module contains one or more knowledge units, and each unit ends in a knowledge check quiz. Auditing modules also include a practical task submission based on a realistic case study. Templates and learner guides are provided as downloadable resources to help you work through the material and complete your tasks.

Question 7

How much of the course is video?

Accepted Answer

The learning is mainly video led, with short lessons in each unit, supported by a written learner guide you can read and keep for reference. You also complete knowledge check quizzes and, in auditing modules, a practical task, so it is a mix of watching, reading, and doing rather than video alone.

Question 8

Can I see the course content before I buy?

Accepted Answer

Yes. Every course page shows the full curriculum before you enroll, including the modules, the units within them, and where the practical tasks and final exam sit. So you can see exactly what you will cover and how the course is structured before you pay.

Question 9

How long will the course take to finish?

Accepted Answer

It depends on the course and your own pace, since everything is self paced. Each course page shows its notional learning hours, which is our estimate of the total time across videos, reading, knowledge checks, tasks, and the final exam. You can spread that time across as many sessions as you like.

Question 10

Which courses are available now, and what does coming soon mean?

Accepted Answer

Most courses are available to start straight away. Some are shown as coming soon, which means they are on pre sale before they go live, often a new standard we are finalising. You can buy a coming soon course now to lock in the pre sale price, and you get access to start learning as soon as it goes live. The course page shows the expected launch. Your price is locked in even if the launch date moves.

Question 11

Which Exemplar Global competency units does the certificate cover?

Accepted Answer

As a Certified Training Provider, our Certificate of Attainment does not print TPECS competency unit codes on its face. Those codes are a mapping used by TPECS providers. We teach and test against the whole standard through practical case study tasks, and each level covers the relevant competency area: Internal Auditor covers the standard and auditing, and Lead Auditor adds audit team leadership. The course is fully Exemplar Global certified and the certificate is accepted for Exemplar Global graduate recognition.

Question 12

What currency will I be charged in?

Accepted Answer

Prices are shown in your selected currency, and you can switch it any time using the currency selector. Your payment is taken in the currency displayed at checkout.

Question 13

How do I enroll in a course?

Accepted Answer

Browse the course catalog, select a course, and click continue. Complete your payment and you have immediate access to start learning. If the course is a coming soon pre sale, your purchase is confirmed now and access to start opens when the course goes live.

Question 14

Are there any extra charges after I enroll?

Accepted Answer

No. Your course payment is a single one off charge that covers everything: all videos, reading material and resources, the final exam, and your Certificate of Attainment, which is issued automatically the moment you pass. There are no separate assessment fees, certificate fees, or material fees, and nothing further to pay later.

Question 15

Do I have to pay Exemplar Global anything?

Accepted Answer

Not for your course or your certificate. Your Certificate of Attainment and your Exemplar Global digital badge are included in the course price. The only optional extra is if you later choose to apply for third party Personnel Certification directly with Exemplar Global, which is a separate service paid to Exemplar Global and is never required to receive or use your certificate.

Question 16

Can I get a receipt or tax invoice?

Accepted Answer

Yes. Contact us at support@auditworkshop.com with your order details and we will send you a receipt or tax invoice for your purchase.

Question 17

Can I get a refund?

Accepted Answer

Yes, within limits. For self paced online courses you can request a full refund within 30 days of purchase, as long as you have not started the course. Once you have started the course, or after 30 days, whichever comes first, the purchase is no longer refundable. For session based courses, including live workshops, virtual blended sessions, and on site delivery, you receive a full refund if you tell us in writing 14 or more days before the session start date. Within 14 days we offer a credit towards the next session rather than a cash refund. Full details are in our Terms and Conditions.

Question 18

How do I buy a course for my team or someone else?

Accepted Answer

Sign in or create your free account, browse the courses, and open the course you want. Set the quantity to the number of people you are buying for, then complete one payment. Your seats then appear on the Team page in your dashboard, ready to hand out.

Question 19

I am buying for my company, my staff, or a client. Does it work the same way?

Accepted Answer

Yes. Whether you are a company buyer, a manager enrolling your staff, or a consultant buying for a client, the flow is the same. You buy the seats from your own account, then hand each one to the right person by email from your Team page. The learner you assign gets their own access and earns the certificate in their own name.

Question 20

Do I need an account to buy for other people?

Accepted Answer

Yes. You buy from your own account, and your seats are managed from the Team page in your dashboard. Creating an account is free and takes a moment at checkout.

Question 21

Can I buy several different courses at once?

Accepted Answer

Yes. Buy each course with the quantity you need. Every seat you buy lands on your Team page, grouped by course, ready to assign.

Question 22

Where do my courses go after I pay?

Accepted Answer

To the Team page in your dashboard. Each course you bought shows there with the number of seats available to assign.

Question 23

How do I assign a seat to someone?

Accepted Answer

On the Team page, open Assign Course Seats. Step 1, select the courses to hand out. Step 2, choose who it is for, either Myself or A colleague, and for a colleague enter their email. Confirm, and the seat is assigned.

Question 24

Can I take a course myself and give the rest to others?

Accepted Answer

Yes. When you assign, choose Myself for your own seat and A colleague for the others, so you can learn alongside your team.

Question 25

What happens after I invite a colleague?

Accepted Answer

They receive an email invitation. They can start anytime by signing up with the same email address you invited, which gives them their own access to the course.

Question 26

Does each team member need their own account?

Accepted Answer

Yes. Each person you invite gets their own access and signs in with their own email, so their progress, tasks, and certificate are all recorded under their name. This is what lets each learner earn a certificate in their own legal name.

Question 27

Can I reassign a seat if someone does not start or leaves?

Accepted Answer

Yes, as long as the seat is unused. On the Team page you can cancel a pending invite, or release a seat that was assigned but not started, and it returns to your available pool to give to someone else. Once a person has begun the course, their seat is in use and stays with them.

Question 28

Can I see how my team is progressing?

Accepted Answer

Yes. The Team page lists everyone you have enrolled or invited with their status, Invited, Enrolled, or Completed, plus totals for seats available, assigned, enrolled, and completed.

Question 29

What if I invited the wrong email?

Accepted Answer

Cancel the pending invite on the Team page, which frees the seat, then assign it again to the correct email.

Question 30

Do you offer discounts for bulk or corporate purchases?

Accepted Answer

Yes. We offer special discounts for bulk and corporate purchases of 10 or more courses. Contact us at support@auditworkshop.com and we will arrange the right pricing for your team.

Question 31

Will I get one receipt for all the seats?

Accepted Answer

Yes. A team purchase is a single payment, so it is covered by one receipt. Contact us at support@auditworkshop.com if you need a tax invoice for your records.

Question 32

How does the course progress work?

Accepted Answer

You learn at your own pace. You work through each unit by watching its video, and where a unit has a knowledge check you pass it to complete that unit. Internal Auditor and Lead Auditor modules also include a task submission: you complete a short practical task, upload it, and your trainer reviews it. Your final exam opens once every module is complete and, for Internal Auditor and Lead Auditor, once all your task submissions are approved. Foundation courses have no tasks, so the exam opens once you have completed every module. You can see exactly what is left at any time in the My Progress panel on the course page.

Question 33

What is a task submission, and how is it reviewed?

Accepted Answer

Internal Auditor and Lead Auditor modules include a task submission, a short practical exercise based on a case study. You download the case study and its template from within the task, complete your work, and upload it as a PDF. Your trainer then reviews it and either approves it or asks you for a revision, and you are notified by email either way. If a revision is requested, make the changes and upload it again. Foundation courses have no task submissions.

Question 34

Is there a deadline to complete the course and sit the exam?

Accepted Answer

You study at your own pace, and you should complete the course, including the final exam, within 12 months of enrolling. After completion you keep lifetime access to all course videos, resources, and materials, so you can revisit them any time for reference.

Question 35

Why do I need to enter my legal name?

Accepted Answer

Your Certificate of Attainment is issued in your official legal name, so we ask you to confirm it before the certificate is generated. This makes sure your certificate and your Exemplar Global record carry the correct name. You can enter or update it from your Certificates page in the dashboard.

Question 36

Can I take the course on my phone or tablet?

Accepted Answer

Yes. The platform runs in any modern web browser, so you can learn on a desktop, laptop, tablet, or phone, and your progress stays in sync across your devices.

Question 37

A video will not play or I hit a technical problem. What should I do?

Accepted Answer

First try refreshing the page or switching to a different browser, since that clears most playback issues. If it still does not work, submit a support ticket on this page or email support@auditworkshop.com with a short description and we will help you quickly.

Question 38

How do I log out of my account?

Accepted Answer

Click your profile avatar at the top right of the screen (the circle with your initial). A menu opens with a Logout option at the bottom. Selecting it logs you out and returns you to the home page.

Question 39

Do all courses have an exam?

Accepted Answer

Yes. Every Exemplar Global certified course, at Foundation, Internal Auditor, and Lead Auditor level, is assessment based and ends in a final exam. Passing the exam is what earns your Certificate of Attainment, so the certificate reflects proven competence rather than attendance alone.

Question 40

When does the final exam unlock?

Accepted Answer

Your final exam opens once every module in the course is complete. For Internal Auditor and Lead Auditor courses, that includes having all of your task submissions approved by your trainer. The My Progress panel on the course page shows exactly what is still to do, so you always know what stands between you and the exam.

Question 41

How is the final exam conducted?

Accepted Answer

The exam is fully online and self paced, taken from home or wherever you study. There is no testing centre to visit and no proctoring or supervision. You start it from the course page once it unlocks and complete it in your own browser.

Question 42

How many attempts do I get for the final exam?

Accepted Answer

You have 2 attempts at the final exam, and an attempt counts as soon as you start it. Do not close or refresh the page once you begin, because leaving loses your answers and uses up the attempt. The timer keeps running, so finish in one sitting. If you do not pass within your attempts, your trainer is automatically notified and will reach out to you about remediation, so there is nothing extra you need to do.

Question 43

What happens if I do not pass, and do I have to pay again?

Accepted Answer

No, you do not pay again. Retakes and remediation are included in your original course fee. If you do not pass within your attempts, your trainer is notified and works with you on remediation so you can reattempt and complete. Your certificate and Exemplar Global badge are issued once you pass, at no additional cost.

Question 44

Is there a separate exam fee?

Accepted Answer

No. There is no separate or hidden exam fee. Your one course price covers the full course, all assessments, the final exam, retakes, your Certificate of Attainment and your Exemplar Global digital badge. There are no hidden charges.

Question 45

Do course prices include GST?

Accepted Answer

Audit Workshop is a GST registered business in Australia (ABN 74 676 061 760). Prices are shown in Australian dollars and include GST where applicable. The price you see on the course page is the total you pay, with nothing added at checkout, and GST is itemised on the tax invoice issued for your order.

Question 46

Do the knowledge check quizzes count toward my final exam?

Accepted Answer

No. The knowledge check quizzes are there to help you learn and confirm you are ready to move on. Their marks do not carry into the final exam. The exam is scored on its own, so the quizzes benefit you by building readiness rather than by adding points.

Question 47

Will I get a certificate after completing a course?

Accepted Answer

Yes. Foundation, Internal Auditor and Lead Auditor courses all finish with a final exam, and your Certificate of Attainment is issued automatically the moment you pass it. For Internal Auditor and Lead Auditor, your module task submissions must be approved by your trainer before the exam opens, but the certificate itself needs no separate approval once you pass. You are taken to your certificate on completion, and it is always available on the Certificates page in your dashboard.

Question 48

What is the difference between a Certificate of Attainment and a Certificate of Attendance?

Accepted Answer

A Certificate of Attainment is issued when you pass the exam on a certified course, and it carries the Exemplar Global digital badge. A Certificate of Attendance recognises that you took part in a course without a graded exam, such as the Skills Workshop, and it does not carry the Exemplar Global badge. Our Foundation, Internal Auditor, and Lead Auditor courses lead to a Certificate of Attainment.

Question 49

Do I get lifetime access to the course material?

Accepted Answer

Yes. Once enrolled you retain access to all course videos, resources, and materials indefinitely, even after you have completed the course. This does not include standard updates (for example ISO 9001:2015 becoming ISO 9001:2026), as that results in a new course.

Question 50

Does my certificate expire or need CPD to keep it?

Accepted Answer

No. Your Audit Workshop Certificate of Attainment does not expire, and there is no CPD or renewal required to retain it. If you later choose to apply for Exemplar Global third party Personnel Certification, that separate credential has its own ongoing requirements, handled directly with Exemplar Global.

Question 51

How and when do I get my Exemplar Global digital badge?

Accepted Answer

Shortly after you complete a certified course, we report your completion to Exemplar Global. Exemplar Global then contacts you directly to issue your Exemplar Global digital badge for the course. The badge comes from Exemplar Global separately from your Audit Workshop certificate, so allow a little time after finishing for it to arrive.

Question 52

I have finished an Exemplar Global course. How do I join the Exemplar Community and get my graduate benefits?

Accepted Answer

After you complete one of our Exemplar Global certified courses (Foundation, Internal Auditor or Lead Auditor), we register your details with Exemplar Global. Within a few days Exemplar Global emails you directly, from do-not-reply@exemplarglobal.org, inviting you to join the Exemplar Global Community. Register using the same email address you used with Audit Workshop so your record matches, and check your spam folder if you do not see it. Membership is free and gives you 12 months of graduate benefits: extended learning content, complimentary online events, the online magazine and newsletters, low cost professional liability insurance, an exclusive LinkedIn community, career and employment opportunities, and an Exemplar Global graduate digital badge. The extended learning content and graduate badge are valid for 12 months and cannot be renewed.

Question 53

Can I download and share my certificate?

Accepted Answer

Yes. From the Certificates page in your dashboard you can open your certificate, download or print a copy, and copy a public link to share. You can also add it straight to your LinkedIn profile from the certificate page.

Question 54

Someone gave me an Audit Workshop certificate. How do I check it is genuine?

Accepted Answer

Every certificate has its own public verification page, a unique ID, and a QR code. Open the public link or scan the QR code and you will see the certificate details confirmed directly by the Audit Workshop platform, so you can be sure it is genuine.

Question 55

Can an employer verify the credential independently of Audit Workshop?

Accepted Answer

Yes. The certificate carries two digital badges, one from Audit Workshop and one from Exemplar Global. The Exemplar Global badge is verifiable through Credly, an independent badge platform, where anyone can see it was issued as a Graduate of a Certified Course. Exemplar Global also lists graduates in its own directory, covered in the next question. So an employer can confirm the credential without going through the certificate holder.

Question 56

What is Credly?

Accepted Answer

Credly is a widely used independent digital badge platform. Exemplar Global issues your graduate badge through Credly, so anyone you share it with can open the badge on Credly and see it is genuine, who issued it, and what it is for, without needing to contact you or Audit Workshop.

Question 57

Can I verify my training in the Exemplar Global directory?

Accepted Answer

Yes. Once we register your completion with Exemplar Global, your training appears in their Training Certificate Verification Directory, where anyone can confirm it. To check, go to exemplarlink.org/EGLinkRegister/RegisterGraduates, enter the first and last name, and hit search, no verification code needed. We upload learner details by the 7th of the month after you complete, so allow until then for your entry to appear, and contact us if it does not. This graduate directory is separate from the Exemplar Global Register of Certified Personnel, which lists people who have gone on to apply for Exemplar Global personnel certification.

Question 58

What is Recognition of Prior Learning (RPL)?

Accepted Answer

Our RPL is not the formal Recognition of Prior Learning that exempts you from a qualification, and it does not mean there is nothing left to do. It simply saves you time. Several of our courses share the same content: the auditing modules are the same across every Lead Auditor course, because audit technique does not change from one standard to the next, and a standard's own module is the same whether you study it at Foundation, Internal Auditor, or Lead Auditor level. If you have already covered a unit in an earlier course with us, we recognise it so you do not sit through the same teaching again, while the units that make up your course remain mandatory to complete.

Question 59

Do I need to apply for RPL?

Accepted Answer

No. It applies automatically when you enrol. Any unit you have already covered in a course you hold a certificate for is marked as recognised as soon as you open the course, with nothing to claim and no paperwork.

Question 60

What does a recognised unit mean?

Accepted Answer

A unit marked RPL is treated as complete. You do not need to watch its video or repeat its knowledge check, since you have already covered that material with us, and it does not hold up your progress through the course. You can still reopen it any time if you would like to revisit the material.

Question 61

What do I still need to complete?

Accepted Answer

Everything that is new in that course: any units you have not covered before and their knowledge checks, plus the case study task submissions and the final exam. The task submissions and the exam are never recognised, because they are how you demonstrate your competency on that course's standard and its case study. Your certificate is still fully earned.

Question 62

Why are some of my units recognised and others are not?

Accepted Answer

It depends on what you have already done. If you take a second Lead Auditor course in a new standard, the auditing modules are recognised and you study that standard's module in full. If you move up from Foundation to Internal Auditor or Lead Auditor in the same standard, the standard's module is recognised and you study the auditing modules in full. The course overview is always shown, because it explains how that particular course works.

Question 63

Does RPL reduce the price of a course?

Accepted Answer

No. Course pricing is the same for everyone. RPL saves you time by not asking you to repeat teaching you have already completed with us.

Question 64

What is Exemplar Global?

Accepted Answer

Exemplar Global is a leading international body for certifying management system auditors and the training providers who train them. It recognises competent auditors on a public registry, certifies training organisations like Audit Workshop, and supports a global professional community. Because we are an Exemplar Global Certified Training Provider, the competence you prove on our courses is recognised toward your Exemplar Global credential.

Frequently Asked Questions

Choosing a course

Buying for yourself

Buying for a team

During the course

Assessment and exam

After you complete

Verifying a certificate

Recognition of Prior Learning (RPL)

Exemplar Global

ISO Standard Courses